1. General Information
This Privacy Policy explains how OÜ Esquire (registry code 17217672, Sole 56-34, Tallinn, Estonia) processes personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR) and Estonian law.
OÜ Esquire acts as the data controller.
2. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Article 6(1)(a) — consent of the data subject
- Article 6(1)(b) — performance of a contract (order fulfilment)
- Article 6(1)(c) — legal obligations (e.g. accounting)
- Article 6(1)(f) — legitimate interests (fraud prevention, service improvement)
3. Data We Collect
We may collect and process the following personal data:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order history
- IP address and browser information (via cookies)
4. Purpose of Data Processing
We use your personal data to:
- Process and deliver your orders
- Send confirmations and order updates
- Provide customer support
- Facilitate payment processing via Maksekeskus AS
- Improve website performance and user experience
- Fulfill our legal obligations
5. Data Sharing with Third Parties
We only share your data with:
- Maksekeskus AS (payment processor)
- Shipping and logistics partners
- Government authorities if legally required
We do not sell or rent your personal data to third parties.
6. Data Retention
We retain personal data:
- For 7 years to comply with accounting and legal obligations
- Or as long as necessary to fulfill contract obligations
After the retention period, your data will be securely deleted.
7. Cookies
We use cookies to:
- Save user preferences
- Analyze site traffic
- Improve site performance
You may disable cookies in your browser settings.
8. Your Rights
You have the right to:
- Access your personal data
- Correct or update inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Object to processing
- Withdraw your consent at any time
To exercise your rights, contact us at info@esquire.ee or +372 59177497.
You may also file a complaint with the Estonian Data Protection Inspectorate (AKI).
9. Changes to This Policy
We may update this Privacy Policy. The latest version will always be available on our website.
10. Contact Information